Service & Industry

One platform for service and industrial maintenance

Digitize requests, work orders, and asset management in a unified system that bridges service processes and production lines.

Service companies

Coordinate dispatch, keep customers informed, and deliver consistent field service with full traceability from request to invoice.

  • Customer portal

    Capture requests via web forms or email and automatically create work orders with attachments and checklists.

  • Routing & scheduling

    Assign technicians based on skills and availability, balance workloads, and optimize travel time.

  • Mobile execution

    Field staff receive step-by-step instructions, record time and materials, and collect customer signatures on site.

  • Service analytics

    Monitor SLA compliance, utilization, and profitability across contracts, teams, and regions.

Service companies
Industrial companies

Industrial companies

Manage the entire lifecycle of your equipment, plan preventive tasks, and avoid costly downtime in production.

  • Asset structure

    Map plants, lines, and machines, track technical data, documents, and maintenance history.

  • Preventive planning

    Automate maintenance cycles based on runtime counters, production cycles, or calendar intervals.

  • Corrective maintenance

    Capture operator alerts, guide diagnosis with checklists, and ensure spare parts are ready when needed.

  • Integrations

    Connect CMMS with ERP, spare part warehouses, or IoT sensors to keep data synchronized in real time.

Why teams love MX-Maint

Service dispatch, production maintenance, and management share the same data model, so collaboration becomes effortless.

Single source of truth

Service and industrial work orders live in one system so everyone collaborates on the same data set.

Faster response

Automated notifications, templates, and the mobile app reduce the gap between request and execution.

Continuous improvement

Cost, SLA, and downtime analytics highlight bottlenecks and support better planning decisions.

Contact

Ready to talk? Reach out to book a presentation or request a personalised demo.

Book a presentation
J.J. Strossmayera 341,
31000 Osijek